urbanfox is taking a short break
Reviews
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Anonymous on Sep 16, 2008
1 out of 5 starsHi there - this is Sarah, mattcost's wife, the recipient of the St. Louis Stocking set, and the more avid Etsy user, so I'm popping in to provide feedback. I'm giving negative feedback, but I want to elaborate, because I think that you have a potentially lovely product and hopefully this feedback can help you improve your business a bit. n nThe good: n n1) The set is made out of wonderful materials - they're so silky and soft, and as described, very stretchy. I'm a 16 and the large fits me perfectly. n2) You did communicate with Matt that your product was going to have a late arrival (due to a backorder on the lace that you use). n nThe bad: n1) The set arrived 19 days after my husband ordered it, due to you not having enough lace in stock. Regardless of your communications, nowhere in your listing does it indicate that these sets are made to order. I'd suggest for the future that you either a) remove the listing if you run out of materials so that you're not leaving customers hanging. This was a birthday gift - and the only birthday gift that received this year since money is tight - so it was disappointing to have to wait for such a long time! n2) There are small holes in numerous places in my set :( In the underwear there is a hole where the crotch panel meets the front and two along the waist band. Both of the stockings have holes in the heels. Upon close inspection it appears that the holes are all a result of your serger not catching the material, or in the case of the waist band, missing the material between the elastic. For $75 plus $5 shipping (which is a LOT of money for us, this was a big splurge for a gift) I find that disappointing. b) say that the sets are made to order and give a time frame for shipping. n nI had wanted multiple colors of this set eventually (I am still in love with those yellow stars!), but the long shipping delay and the construction quality would definitely deter me from dropping so much cash again. Please believe that I say all of this with kin